Privacy policy

Last update: 04/01/2025

Introduction

Ornova is the Data Controller of the personal data of the Subject and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD). Therefore, the following information about the processing is provided:

Data collection

The only personal information we collect is name, email address, and optionally phone number. This information is essential to ensure the proper delivery of our products, services, and related support.

Data use

The email we collect is used exclusively for the following purposes:

  • Responding to user inquiries: We reply to inquiries previously made by the user through the web form.

  • Assistance and Support: We provide assistance and technical support related to the services we offer.

  • Marketing Purposes: We use your email to send you information about our products and services. You will always have the option to decide whether you wish to continue receiving these marketing updates.

The phone number we collect (optionally) is used exclusively for the following purposes:

  • Responding to user inquiries: We reply to inquiries previously made by the user through the web form.

  • Assistance and Support: We provide assistance and technical support related to the services we offer.

Criteria for data keeping

Data will be kept for no longer than necessary to fulfill the purpose of the processing or as long as there are legal requirements mandating their retention. Once they are no longer needed for this purpose, they will be deleted with appropriate security measures to ensure data anonymization or complete destruction.

Data sharing

No data is shared with third parties, except when required by law. In the case of a legal request, a court order will be necessary to share such information.

Changes in privacy policy

Ornova keeps the right to modify this Privacy Policy at any time. Any significant changes to the policy will be notified through our website. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Rights of the data owner

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability, and deletion of your data, as well as the right to restrict or object to its processing.
  • Right to file a complaint with the supervisory authority (http://www.aepd.es/) if you believe the processing does not comply with current regulations.

Contact to make use of your rights

If you have any questions or concerns about our Privacy Policy, please contact us at gdpr@ornova.es.

Acceptance of terms

By using our website and services, you agree to the terms and conditions set forth in this Privacy Policy. If you do not agree with this policy, we ask that you refrain from using our services.